คำประกาศเกี่ยวกับความเป็นส่วนตัว (PRIVACY NOTICE)
This Privacy Notice (‘Notice’) is prepared to inform you, as a user of www.dhithailand.com or our applications or services (hereinafter referred to as ‘Processing Activities’), about the collection, use, and disclosure (‘Processing’) of personal data by DHI Hair (Thailand) Co., Ltd., acting as the data controller or data processor, regarding the personal data collected from you for the purposes of carrying out the Processing Activities. This includes using the data to create databases or statistical information and processing your personal data for the analysis or introduction of new products or services.
This Privacy Policy covers any information that can directly or indirectly identify you, whether obtained directly from you or indirectly from third parties (“Data” or “Personal Data”). In addition to adhering to this policy, we will comply with the laws, regulations, orders, or rules of the relevant supervisory authorities or any amendments thereto. As the controller of your personal data, we have prepared this Privacy Policy, which is considered part of the terms and conditions for using our website and applications, as well as receiving our services. By using our services each time, you are deemed to have read and agreed to accept this Privacy Policy, which is detailed below.
Collection of Personal Data
We collect your personal data as necessary, with your explicit consent or as required by law, for purposes such as requesting services from us through our website, mobile applications, or other channels, such as scheduling medical appointments, online transactions, product purchases, and offline transactions, such as clinic registration counter registration.
Linking to Third-Party Websites
Our websites and applications may contain links to third-party websites. If you follow these links, this Privacy Policy does not cover third-party websites. Therefore, the processing of your personal data by third parties is beyond our control, and please note that we are not involved and do not accept any responsibility for such actions.
Purposes of Processing Personal Data
We may process your data based on your consent, contractual obligations, or legitimate interests to benefit you legally. The purposes of processing include, but are not limited to:
1. Providing or delivering our services and access to your services, whether online or offline.
2. Doctor appointments, sending news, recommending our services, or offering assistance from us.
3. Coordinating and forwarding information to relevant agencies for efficient and rapid service delivery.
4.Accounting or financial purposes, such as verifying payments, billing, checking accuracy, and requesting refunds.
5.Convenience and offering benefits.
6.Promoting sales, customer relationships, and partnerships.
7.Customer satisfaction surveys, market research, and statistical analysis for product and service improvement.
8. Communication channels, answering questions, or responding to complaints.
Personal Data We Collect
Personal Data We Collect The types of personal data we collect depend on the purposes of processing under this Privacy Policy. This includes personal data directly obtained from you or from third parties through clinics, affiliated companies, or our website. The data may include, but is not limited to:
1. Contact information such as name, address, email address, phone number, LINE ID, or other online contact channels and social network information.
2. Age and date of birth.
3. Nationality, gender, primary language.
4. Username and password.
5. Payment information such as payment card number, expiration date, delivery address, and tax invoice address.
6. Purchase history.
7. Preferred products, communication channels, and contact preferences.
8. Physical characteristics, body concerns, and medical allergy history.
9. Contact information of close relatives or other persons you want us to contact (under circumstances where you have obtained necessary consent from such individuals for us to use such information).
10. Content created by you, such as photos, videos, reviews, questionnaires, questions, and comments.
11. Information provided to us when you visit our social media website or application, such as profile pictures, likes, friend lists, and other displayed information on social media websites or networks, or registration pages for using the application.
12. Information about service attendance, such as medical appointment information and personal information of relatives.
13. Health test results from laboratories.
14. Feedback and service or product usage history.
Minors
If you are under 20 years of age or have legal limitations, you must provide consent or obtain permission from a parent or guardian.
Contact Us
If you wish to exercise any rights under this Privacy Policy or make changes to this Privacy Policy, please submit a written request along with supporting documents or identification. If you have any questions, suggestions, or complaints regarding this Privacy Policy, you can contact our officers at the following address:
อีเมล์ marketing@dhithailand.com https://www.dhithailand.com
This Privacy Policy is effective from May 25, 2023